Problem

• My font groups do not stay installed.

  -or-

• I get a message that Font Navigator cannot install a font group because of a problem with one of the fonts.

Solution
There may be a font in the group that cannot be installed. This causes trouble for the whole group. There are several possible reasons for this to happen.

The font may be missing from the Font catalog.

1. In Font Navigator, double click on the group folder to open it.
   Fonts with a red 'x' on the icon are no longer in the Font Catalog. These files may have been moved or deleted from outside of Font Navigator.
2. Right click the font file, and choose Properties. The Properties dialog box lists the location of the font file.

If the file is not where Font Navigator lists as its location:

• Use the Windows Find utility to find the file. Choose Start > Find.
• Run Font Navigator's Find Fonts command (on the File menu) for that location.

If the file is where Font Navigator lists as its location:

• Run Font Navigator's Find Fonts command on that location.

The Font Navigator catalog may be corrupted.

• Font Navigator cannot follow the path to the font file.
• Rebuild the Font Catalog.

The font file may be corrupt

1. Use Windows Explorer to find the font file and double-click it. If the font does not open in the Windows Font View (TrueType) or the ATM Preview (PostScript), then the font file is bad.
2. Get a new font file.

Using Windows NT with Logins for Different Users

If you are using Windows NT, install Font Navigator under every user login that you use.

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