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Support Missing Characters Problem Solution The characters that appear as white boxes are missing from the portable font resource (PFR) you created with WebFont Wizard. You can check the sample HTML page created with the PFR to see what characters were recorded. You must recreate the PFR to fix the problem. With WebFont Wizard, you can select the characters you want to record, from a single character to the complete character set. When you record the new PFR, make sure you have selected all the characters you need. Also remember that some fonts contain only uppercase or lowercase letters, not a complete character set. If the font does not include lower case letters, for example, then if you type lower case letters in your Web page, the letters appear as white boxes. Refreshing the page Refresh the page by holding down the SHIFT key and clicking the Reload (Netscape) or Refresh (Internet Explorer) button. This forces the browser to reload the entire page without using cached information. Adding Multi-Language Support If you are using a Pan European font (WGL4 font) , make sure you have added the UTF-8 character set in the <HEAD> tags of your page. Multiple PFRs for the same font If you use the same font in two or more PFRs, and you recorded different characters in each PFR, you may see empty character boxes on your page. To solve this problem:
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